Shipping Policy
🚚 Shipping Policy - El Cajon Guitars and Music
Fast, secure shipping on all guitars and music equipment! We ship daily and offer convenient appointment-only pickup at our El Cajon location.
🎯 FREE SHIPPING OFFERS
- 🎸 FREE Standard Shipping on orders over $100*
- 📦 FREE Appointment Pickup at our El Cajon location
- 🎁 FREE Shipping on select promotion items (like Angels Horn, Lag, Ashdown, & Kernom)
📦 Shipping Zones & Rates
| Zone | Delivery Time | Cost (Under $100) | Free Shipping ($100+) |
|---|---|---|---|
| Zone A - California Regional | 3-4 business days | $12.00 | ✅ FREE |
| Zone B - Western States | 3-4 business days | $15.00 | ✅ FREE |
| Zone C - Northern Midwest | 5-8 business days | $18.00 | ✅ FREE |
| Zone D - Northeast & Mid-Atlantic | 5-8 business days | $22.00 | ✅ FREE |
| Zone E - Southern States | 5-8 business days | $22.00 | ✅ FREE |
| Appointment Pickup (El Cajon) | Same day/Next day | FREE | FREE |
❌ Exclusions (Calculated Shipping Only):
- Alaska, Hawaii, Puerto Rico & US Territories
- Armed Forces locations (APO/FPO)
- International orders
*UPS and USPS calculated rates are available for expedited delivery options in all zones.
🏪 Appointment-Only Pickup
📍 Pickup Location:
1935 Friendship Drive, Suite E
El Cajon, California 92020
📞 Schedule Your Pickup:
Call (619) 334-3113 to schedule your appointment
✅ Pickup Benefits:
- 🆓 Always Free: No shipping costs ever
- 🎸 Try Before Final Purchase: Last chance to inspect your gear
- 🔧 Basic Setup Available: We can do quick adjustments during pickup
- 💬 Personal Service: Get expert advice and tips
- 📦 No Packaging Waste: Environmentally friendly option
📋 Additional Shipping Information
📦 Processing Time:
Most orders ship within 1-2 business days. Custom orders and special items may require additional processing time.
📱 Tracking:
You'll receive tracking information via email once your order ships.
🔒 Packaging:
All instruments are carefully packaged with professional-grade materials to ensure safe delivery.
❓ Questions?
Contact us at (619) 334-3113 or email us for any shipping questions.
Book Your Appointment
Schedule a personalized session for guitar repairs, lessons, or instrument services. Our experts are ready to help you!
Guitar Lessons
Private and group lessons for all skill levels. Learn from experienced instructors in a supportive environment.
Instrument Repairs
Professional repair services for guitars, basses, and other stringed instruments. From setups to major repairs.
Custom Services
Instrument customization, special orders, and personalized consultations for your unique musical needs.
All services are by appointment only to ensure personalized attention and the best experience for our customers.