Customer Service - El Cajon Guitars and Music

Customer Service — El Cajon Guitars & Music

Appointment-only, musician-first service. We focus on online sales with in-store pickup and one-on-one appointments. We price honestly—no gimmicks—and invite you to evaluate gear during a scheduled visit.

Address
1935 Friendship Drive, Suite E
El Cajon, CA 92020
Hours
Appointment-only. Call or email to schedule.
Shop Online

🕒 Appointment-Only

Focused, one-on-one sessions—no crowds, no pressure.

  • Online first: browse and purchase online
  • In-store pickup by appointment
  • Hands-on evaluation of specific gear before you buy
  • Private lessons by appointment
  • Professional repairs & setups
  • Daily shipping/receiving

💰 Price Match (Before Purchase)

If an authorized dealer has the same item in stock at a lower advertised price, contact us before you buy. We’ll do our best to match, subject to MAP and vendor rules.

📃 All Sales Final

Simple and honest. If we ship the wrong item, it arrives damaged, or is defective out of the box, we’ll make it right. Read our Refund & Return Policy.

🚚 Fast Shipping

Quick, secure packing and insured shipment—plus local pickup by appointment.

🔧 Expert Repairs

Professional setups, electronics troubleshooting, and restoration by experienced techs.

📅 Schedule an Appointment

What to include

  • Appointment type (evaluation, pickup, lesson, repair)
  • Specific guitars/amps/pedals you want to try
  • Your experience level & goals
  • Preferred dates/times

Book now

Phone: (619) 334-3113
Email: info@ecgmusic.com

Tell us what you’d like to evaluate—we’ll have it ready.

✅ Appointment-only focus
✅ Honest pricing—best price at time of sale
✅ Musicians helping musicians
✅ Curated selection
✅ Local & independent

Let’s find your sound.

We’re here to help you choose the right instrument—book a focused session and try the exact gear you’re considering.

Book Your Appointment

Schedule a personalized session for guitar repairs, lessons, or instrument services. Our experts are ready to help you!

Guitar Lessons

Private and group lessons for all skill levels. Learn from experienced instructors in a supportive environment.

Instrument Repairs

Professional repair services for guitars, basses, and other stringed instruments. From setups to major repairs.

Custom Services

Instrument customization, special orders, and personalized consultations for your unique musical needs.

(619) 334-3113
info@ecgmusic.com
1935 Friendship Drive, Suite E., El Cajon, Ca. 92020
By Appointment Only

All services are by appointment only to ensure personalized attention and the best experience for our customers.