Customer Service - El Cajon Guitars and Music

Customer Service — El Cajon Guitars & Music

Online-first, musician-run service. We ship every order and offer local pickup for completed online purchases. We price honestly—no gimmicks.

Address
1935 Friendship Drive, Suite E
El Cajon, CA 92020
Hours
Online store open 24/7. Local pickup by arrangement for completed orders.
Shop Online

🛒 Online-First

Straightforward online shopping, no crowds, no pressure.

  • Browse and purchase online, anytime
  • Local pickup available for completed orders
  • Professional repairs & setups
  • Daily shipping/receiving

💰 Price Match (Before Purchase)

If an authorized dealer has the same item in stock at a lower advertised price, contact us before you buy. We’ll do our best to match, subject to MAP and vendor rules.

📃 All Sales Final

Simple and honest. If we ship the wrong item, it arrives damaged, or is defective out of the box, we’ll make it right. Read our Refund & Return Policy.

🚚 Fast Shipping

Quick, secure packing and insured shipment—plus local pickup for completed orders.

🔧 Expert Repairs

Professional setups, electronics troubleshooting, and restoration by experienced techs.

📦 Local Pickup

What to include

  • Your order number
  • Preferred pickup day/time

Arrange pickup

Phone: (619) 334-3113
Email: info@ecgmusic.com

We’ll have your order ready and waiting.

✅ Online-first, no walk-ins
✅ Honest pricing—best price at time of sale
✅ Musicians helping musicians
✅ Curated selection
✅ Local & independent

Let’s find your sound.

We’re here to help you choose the right instrument online—questions welcome by phone or email.